To build and maintain a lasting relationship with your creators, remember to communicate with them before, during, and after the campaign.
Send an individual message
To contact a creator individually, you can go to the Messages and My Community tabs, or access the creator's profile page.
From the Messages tab, you can search for the creator you want to contact using the different search filters:
Conversation:
Formatted messages & links
You can format your messages to provide clearer instructions:
- Bold, italic, underline, strikethrough
- Bulleted or numbered lists
- Links
File sharing
Share attachments with creators directly in your conversations:
- Supported formats: PDF, JPG, PNG, WEBP
- Maximum file size: 5 MB
Full visibility with read receipts
Know exactly when a creator has viewed your message, without guesswork or the need to follow up.
The experience is improved for both sides: Creators can receive images, interact with links, and view message visibility for a more seamless collaboration.
Only brands can format messages and add attachments.
Full messaging functionality (formatting + attachments) is available only in Messages. Messages sent via My Community or bulk messages sent from other sections do not support formatting or file attachments.
This is currently the only way to contact influencers directly. So don't hesitate to use this feature!
You can only send messages to influencers who have already placed at least one order for your products.
It is also possible to communicate with "consumer" accounts via messaging.
Consumers have a dedicated, read-only inbox directly in the Skeepers app. Your message is prominently displayed there, and each message triggers an instant push notification, without generating replies that need to be managed or moderated.
Send a bulk message
You can also send a bulk message to several creators.
Formatting, adding links, or attaching files is only available for individual messages and not for bulk messages.
Here are some opportunities to communicate with your influencers:
- Respond to messages and questions
- Provide a quick recap of essential information
- Follow up with influencers to encourage them to create their content
- Thank influencers when their content is particularly creative
- Notify them when their content is reused (paid media)
Find out how to send a bulk message to multiple influencers.