To build and maintain a lasting relationship with your creators, remember to communicate with them before, during, and after the campaign.
On what occasions?
Here are a few opportunities to connect with your influencers:
- Respond to their messages and questions
- Give a brief recap of key information
- Follow up with influencers to encourage them to create their content
- Thank influencers when their content is particularly creative
- Notify them of the reuse of their content (promotion or amplification)
Select your favorite influencers and send them a group message to announce your next campaign!
How does it work?
To do so, please follow the instructions below:
- Click on the My Community or Requests tab
- Select the campaign of your choice using the filters
- Check the box to select all influencers from the list
- Click on Send a message
You can then enter the message that will be sent to all selected creators:
All that’s left is to click Send!
You can also send group messages from the Requests tab, especially under Pending Content, when launching your campaign.
This allows you to easily follow up with creators who haven’t published their content yet!
Mass message templates
Hi $USERNAME,
Thank you so much for participating in our latest campaign! We’re so excited to hear more about your product experience.
If any questions come up, please do not hesitate to reach out to us via Skeepers messages.
Best,
[BRAND NAME] Team
Social Post Campaign
Hi $USERNAME,
Thank you so much for participating in our XXXX campaign! As you anticipate & receive packages, we wanted to share a few reminders:
Please make sure that you are reading the brief in full before making your content.
XXXXX
XXXXX
XXXXX
Let us know if you have any questions!
Best,
[BRAND NAME] Team
Text Review Campaign
Hi $USERNAME,
Thank you so much for participating in our XXXX campaign! Please ensure you are reading the brief in full for the best experience.
Let us know if you have any questions!
Best,
[BRAND NAME] Team
Pre-Launch
Hi $USERNAME,
Thank you for joining our TOP SECRET campaign for the XXXX!
Reminder: this product must remain strictly confidential until XX/XX.
Best,
[BRAND NAME] Team
Launch Day
Hi $USERNAME,
Our XXXX has officially launched! You may now share your content.
Best,
[BRAND NAME] Team
Countdown to Sale Period
Hello $USERNAME,
We are [XX DAYS] days away from [SALE NAME], please wait to post until then.
Reminder: mention discounts at the beginning of your video.
Best,
[BRAND NAME] Team
Start of Sale Period
Hello $USERNAME,
Our [SALE NAME] has started! You can now upload your content.
Please use clear lighting, mention Amazon availability, and avoid copyright music.
With love,
[BRAND NAME] Team
Target Campaign Invite Link
Hi XX,
We’re excited to invite you to the BRAND NAME Community on TikTok Shop.
Start tagging products here: [INSERT LINK]
Best,
[BRAND NAME] Team
Manual Creator Search
Hi XXX,
Join our TikTok Shop community and start tagging BRAND NAME products.
Find our store in the Affiliate Marketplace and add products to your showcase.
Best,
[BRAND NAME] Team
Shipping Issue Follow Up
Hello _____! We noticed you flagged a shipping issue. How can we assist you? - Skeepers Team
Extension Granted Update
Hello _____! You have been granted a ____ day extension to post your review. - Skeepers Team
Cancelled Order
Hello _____! We canceled your order and returned your Skeepers credit. - Skeepers Team
Inability to Cancel Order
Hi _____! We are unable to change your order once placed. - Skeepers Team
Creator Partnership Requests
Hello _____! Follow our store to receive future campaign notifications. - Skeepers Team