If you think there is a problem with the content a creator has posted about your product, you can of course report it.
How to report a post/review on my back office?
To do this, choose the type of content you want to report to know the procedure to follow:
Go to the REPORTS Menu:
- Click on the Content tab
- Click on the post you want to report
- Then, click on the red smiley
- You will have the option to report the post
Go to the REPORTS Menu:
- Click on the Gifted Reviews tab
- Click on the review you want to report
- Then, click on the red smiley
- You will have the option to report the review
What are the reasons that may lead you to report content?
- Physical product and/or application of the product not visible
- The creator has not tried or given their opinion on the product
- Neither the brand nor the product name is mentioned in the description
- The content is not suitable for the audience
- The content may not comply with transparency rules
Keep in mind that reporting content must be objective.
The reason "I don't like the content" will not be valid, for example.