Connection issues, untranslated interface, or a 404 Error? Don’t worry, here are the steps to quickly fix it.
Connection Issues
Go to the Skeepers Academy and log in. If you experience connection problems, click on Reset Password:
You will then receive an email allowing you to create a new password and log in.
Untranslated Interface
If you want to translate the Skeepers Academy interface, you must accept cookies by clicking Compris !
You will then be able to select the translation language of your choice:
If it still doesn't work or if you have already accepted the cookies:
> Please clear you cache. You can also try using private browsing or another browser, then accept the cookies again and select your translation language.
404 Error
A blank page or a 404 Error appears when you open the login link from your Skeepers Academy welcome email? We apologize for the inconvenience!
5 solutions are offered to help you resolve this issue:
The first option is to log in using private browsing mode.
To do this, follow your browser’s instructions, then copy and paste this URL: https://academy.skeepers.io/
We invite you to access the Skeepers Academy via this link.
Then click on Forgot Password and reset your password using the email received in your inbox.
Then access the Academy using the same link.
If the other options have not worked, we invite you to open the login link received in the email using another web browser.
As a last resort, we invite you to open the page using another internet connection.